Refund policy

Unfortunately, we do not offer returns.

Exchanges are accepted only in case of a manufacturing defect and must be requested within 5 days of delivery. Requests made after this period will not be entertained.

If there is any manufacturing defect, the product must be shipped back to our address by the customer. Once we receive the product, we will process the exchange.

You may either choose another product of the same value or we can send the same product again without any defects, depending on your preference.

For sizing concerns, please note that we always leave sufficient margins in our outfits for easy alterations.

For any queries, please contact us at satwahbysimran@gmail.com or DM us on Instagram @satwah.by.simran.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.